| LEARNER INFORMATION | |||||||
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| Postcode:
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| How did you find out about the course?
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I’ve been on the course for the past 4 months and learned a wide range of IT skills, eg, creating Word documents, making cards and posters, emailing anything and everything! and most importantly it helped me find work. What got me started was receiving an LMH booklet through the post and seeing an advert about a tenant who’d found work. I had been unemployed for over 12 months after being made redundant from a long term job with Royal Mail. Reading the booklet got me thinking that maybe I should get in touch and try and do something to boost my confidence and my chances of getting a job. |
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Course attended
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Introduction to Word processing |
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What did you enjoy most about the course?
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Excellent Tutor |
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| Did you need any extra support to help you learn?
What was it? How did it help you?
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Yes |
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How has this course benefited you? (personal, family, work)
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More confident helping the kids with homework |
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What would you say to a friend who is thinking about joining a course?
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Definitely do it you've got nothing to lose |
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| What did you achieve? | I got a level 2 certificate in Word Processing | ||||||
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What is next for you?
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Id like to do the full Level 2 ICDL course so I can learn how to use spreadsheets and presentations etc |
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| Permission to use your name in the case study? | ¨ Yes | ¨ No | ¨ Pseudonym (fake name) | ||||
Joe Johnson

I’ve been on the course for the past 4 months and learned a wide range of IT skills, eg, creating Word documents, making cards and posters, emailing anything and everything! and most importantly it helped me find work.
What got me started was receiving an LMH booklet through the post and seeing an advert about a tenant who’d found work. I had been unemployed for over 12 months after being made redundant from a long term job with Royal Mail. Reading the booklet got me thinking that maybe I should get in touch and try and do something to boost my confidence and my chances of getting a job.
Right from the start the staff were great with me and convinced me to give the IT course a go – and as well as doing the course with Kevin twice a week (at The Observatory and Dalemeadow which is right on my doorstep) I’ve been on the V.I.P. course which helps people back into work – I’ve gained a First Aid Certificate – I’m about to start CSCS course AND I’ve started a job at Sainsbury’s! It’s the busiest I’ve been since leaving work and I’ve enjoyed the whole experience.
