The Matrix Quality standard has been awarded to edt
for the quality of information, advice and guidance
(IAG) we provide.
The award is the national quality standard for any
organisation that delivers information, advice and
guidance on learning and work.
The eight elements of the standard cover the quality
of IAG provided to learners and potential learners,
together with the management and quality systems
that review and seek to improve the services
provided. An important part of the process is the use
of learner feedback.
As well as recognising the high quality of IAG at edt,
the flexible standard is also a requirement for many
LSC (Learning and Skills Council) and ESF
(European Social Fund) funded contracts. edt
achieved the award after being given a rigorous
assessment which reviewed all aspects of the our
IAG provision.